Subject: Automatic reply: Preservation notice — Great House Farm (Tŷ Mawr), Llandough — do not destroy, transfer or dispose From: _DataProtection Direction: received Date: Mon, 28 Sep 2026 21:42 UTC Institution: HM Land Registry Refs: none Archive id: gm-1a0e9f80450c11d1 ------------------------------------------------------------ Thank you for contacting HM Land Registry. This is an automated response to confirm that we have received your correspondence. We aim to formally provide an acknowledgement within three working days. If you have any special requirements that mean you would like us to communicate with you in a specific way, please let us know and we will make adjustments if we can. If you are contacting us in respect of any matters relating to property registration or have a general customer enquiry – Our team are unable to respond to any general registration enquiries or provide updates on any property applications. Please redirect your customer enquiry to our Customer Support colleagues, using any of the methods below: * Online contact form: HM Land Registry Contact Us form * Website - www.gov.uk/guidance/contact-hm-land-registry * Telephone * English language [phone redacted] * Welsh language [phone redacted] Telephone lines are open between 08:00 and 17:00 Monday to Thursday. This does not include Bank Holidays. * Post - HM Land Registry Citizen Centre PO Box 74 Gloucester [postcode redacted] There is no direct contact e-mail address for Customer Support. Please use the online contact form and any responses will be issued via e-mail. If you have made a request under the Freedom of Information Act or Environmental Information Regulations–The statutory timescale for response is 20 working days following receipt of your request. If you have made a request in relation to your data rights, for example, a subject access request for personal data – The statutory timescale for response is one calendar month following receipt of your request. Please note that where personal data is held on our register, it is exempt from the right of subject access under UK GDPR. Where any personal data is held on record for a registered title, the exemption provided at Schedule 2, Part 1, Paragraph 5(1) of the Data Protection Act 2018 would be engaged.    This states:    “5(1) The listed GDPR provisions do not apply to personal data consisting of information that the controller is obliged by an enactment to make available to the public, to the extent that the application of those provisions would prevent the controller from complying with that obligation.”  Please see the section below titled 'Register information and your data protection rights' for further explanation. If you have only copied your correspondence to us - we will not respond. Yours sincerely Information Rights Team HM Land Registry Register information and your data protection rights         Data protection law permits HM Land Registry to use personal data for our official purposes. The lawful basis for HM Land Registry processing personal data under the United Kingdom (UK) General Data Protection Regulation (UK GDPR) is that it is necessary to enable us to perform our public task of the registration of land and property (Article 6(1)(e) of UK GDPR). This is defined in the Land Registration Act 2002.  Paragraph 5 of Schedule 2 Part 1 of the Data Protection Act 2018 provides the following exemption from the specified UK GDPR provisions: “The listed UK GDPR provisions do not apply to personal data consisting of information that the controller is obliged by an enactment to make available to the public, to the extent that the application of those provisions would prevent the controller from complying with that obligation.”     The Land Registration Act 2002 is the principal legislation governing land registration in England and Wales. It sets out provisions for the keeping of a register of title to land and requirements for its administration by HM Land Registry under a Chief Land Registrar. The Chief Land Registrar is required by the Land Registration Act 2002 and to make register information (including any documents held on the register of title) available to the public, therefore the following data protection provisions do not apply: * the requirement to provide ‘privacy notices’ to individuals * the requirement to provide personal data in response to subject access requests * the requirement to rectification * the requirement to comply with requests to erasure (right to be ‘forgotten’) * most of the principles of UK GDPR Please visit our website for further information about our registers: www.gov.uk/get-information-about-property-and-land    For further information in relation to your rights and how HMLR processes personal data please refer to our Personal Information Charter: www.gov.uk/government/organisations/land-registry/about/personal-information-charter HM Land Registry’s purpose is to protect your land ownership and provide services and data that underpin an efficient and informed property market. Our vision is: “A world-leading property market as part of a thriving economy and a sustainable future”. We check all mail and attachments for known viruses. However, you are advised that you open any attachments at your own risk. If you have received this email and it was not intended for you, please let us know, then delete it. We welcome correspondence in English and Welsh. To see how HM Land Registry treats your personal information, read our Personal information charter: www.gov.uk/government/organisations/land-registry/about/personal-information-charter.