Subject: Your complaint about HM Land Registry - referral to ICR Office
From: ICR Office Inbox
Direction: received
Date: Mon, 28 Sep 2026 11:43 UTC
Institution: HM Land Registry (Independent Complaints Reviewer)
Refs: ICR/090/26
Archive id: gm-1a0e7d42fd4d2213
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Dear Mr Buckler

I am writing to acknowledge receipt of:

1.) Your email of 26 September titled "Great House Farm, Llandough" with 9 attachments.

2.) Your email of 27 September titled "Great House Farm, Llandough" providing correction of a date quoted in your earlier correspondence.

3.) Your email of 27 September titled "Referral to the Independent Complaints Reviewer - HM Land Registry, titles WA231076 / WA240304 (Llandough)"

Thank you for setting out the details of the complaint you have about HM Land Registry (HMLR). Your correspondence and request for an independent review will be passed to an investigation officer here at the ICR Office. They will consider what you have said and discuss your complaint with the Independent Complaints Reviewer.

The investigation officer will contact you in the next ten working days.

Your referral has been allocated reference number ICR/090/26.

Yours sincerely

Vicky Applegate
Office Administrator
Independent Complaints Reviewers Office
10 South Colonnade
Canary Wharf
London
[postcode redacted]

[email redacted]<[email redacted]>
[phone redacted]