Subject: Automatic reply: Complaint – Failure to Respond / Failure to Deal Properly with Case – Cllr George Carroll (Llandough) – Great House Farm / Church View Close From: Complaints Direction: received Date: Mon, 27 Jul 2026 21:22 UTC Institution: Vale of Glamorgan Council Refs: none Archive id: gm-19fa5752dc501f03 ------------------------------------------------------------ Thank you for your email. We aim to respond to your email within 5 working days. In the meantime, please see further information on our web site below: We are listening and learning (valeofglamorgan.gov.uk) Our Corporate Concerns and Complaints Policy can be found here: Corporate-Concerns-and-Complaints-Policy2013 (valeofglamorgan.gov.uk) For Social Services Complaints please see the contact details below: Social Services Complaints (valeofglamorgan.gov.uk) Find out what else you can do online today: Do It Online Diolch am eich e-bost. Byddwn yn ceisio ymateb i’ch ymholiad o fewn 5 diwrnod gwaith. Yn y cyfamser, mae mwy o wybodaeth ar ein gwefan isod: Rydym yn gwrando ac yn dysgu (https://www.valeofglamorgan.gov.uk/cy/Index.aspx) Gellir dod o hyd i'n Polisi Pryderon a Chwynion Corfforaethol yma: https://www.valeofglamorgan.gov.uk/Documents/Our%20Council/Compliments%20&%20Complaints/Corporate-Concerns-and-Complaints-Policy-2013-(Welsh).pdf (valeofglamorgan.gov.uk) Ar gyfer Cwynion y Gwasanaethau Cymdeithasol gweler y manylion cyswllt isod: Cwynion y Gwasanaethau Cymdeithasol (valeofglamorgan.gov.uk) Dysgwch bech arall y gallwch ei wneud ar-lein heddiw: Gwnewch e ar-lein