Subject: Re: PHSO Case Ref: C-2205633
From: Sion Buckler
Direction: sent
Date: Mon, 20 Jul 2026 15:33 UTC
Institution: Parliamentary and Health Service Ombudsman
Refs: none
Archive id: gm-19f8028f054c6958
------------------------------------------------------------

Hi,

I'll chase up my MP for a response. I was chasing the MP for Vale of
Glamorgan and he didn't respond for months. When his office finally did it
was only to say the county lines had been redrawn and that I would need to
contact the MP for Cardiff instead. So I've contacted him and waited weeks,
followed up and am still waiting weeks. This is a complex and collosal case
and I am giving everyone the benefit of the doubt with the time taken to
take a position on the matter.

Once I've heard back from the MP I will say I require this of him, if not
already done.

Thank you,

Sion Buckler (Ret'd Sgt)



On Mon, 20 Jul 2026 at 08:34, Phso Enquiries <
[email redacted]> wrote:

>
>
> Dear Sion,
>
>
>
> Thank you for your email.
>
>
>
> We can consider complaints about HMCTS referred by your MP. However, we
> are unable to access any website you may create due to our security policy.
> Instead, we require you to provide the formal complaint responses you have
> received from HMCTS, as well as a completed complaint form.
>
>
>
> Once we have received and reviewed these documents, we will contact you
> regarding the next steps in the process. Kindly refrain from sending links
> to websites or any additional information beyond what has been requested.
>
>
>
> Yours Sincerely,
>
>
>
>
>
> *Anita Eastham*
>
> *Intake Caseworker *
>
> Parliamentary and Health Service Ombudsman
>
> T: [phone redacted]
>
>
>
>
>
>