Subject: FOI: Great House Farm, Llandough
From: Sion Buckler
Direction: sent
Date: Sat, 20 Jun 2026 20:08 UTC
Institution: Dwr Cymru Welsh Water
Refs: none
Archive id: gm-19ee6a61b242cb74
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Dear Dŵr Cymru / Welsh Water Information Governance Team,

I am writing to request access to any records held by Dŵr Cymru relating to
water supply accounts, billing history, and correspondence associated with
the following property and occupants:

Great House Farm / Ty Mawr, Llandough, near Cardiff (Vale of Glamorgan)
Any accounts registered in the names of Williams and/or Buckler families
associated with this address or adjoining holdings
This request is made under the UK General Data Protection Regulation (UK
GDPR) and the Data Protection Act 2018, and where applicable under the
Environmental Information Regulations 2004.

1. Information requested
Please provide copies of all records held, including but not limited to:
Account and billing records
Historical and active water supply account details for the property
Names of account holders associated with the address
Billing statements, arrears records, and payment history
Any changes of account holder or tenancy-related updates
Correspondence and operational records
Any letters, notices, or internal correspondence relating to:

water supply restriction
disconnection or proposed disconnection
enforcement actions for non-payment
Any instructions received internally to restrict, reduce, or disconnect
water supply
Operational or legal instructions
Any records of:

disconnection orders
enforcement decisions
visits or inspections related to supply interruption
The identity (job role or department) of any person who authorised such
action
Historical records
Any archived or legacy records (including pre-digital systems) relating to
the above property and family names

2. Time period
Please search records from the earliest date available up to the present
day, or until records cease to exist.

3. Clarification of identity
If required for record matching, please note that the property may appear
under variations of:
Great House Farm
Ty Mawr
Llandough (Penarth / Cardiff / Vale of Glamorgan)

4. Form of response
Where possible, I would prefer:
Digital copies (PDF or scanned documents)
Copies of correspondence logs or account summaries
Index references to archived material if full copies cannot be provided

5. Personal data request
Where personal data is involved, I understand this request may be processed
as a Subject Access Request, and I consent to any reasonable identity
verification required.

This request is made for historical and research purposes relating to
property and family records.

Yours faithfully,

Sion Buckler (Ret'd Sgt)